Terms of Service

Last updated: 30 July 2026

These Terms of Service apply to your use of www.gumbis.com and all purchases made from GUMBIS.CO.

Throughout these Terms, “Gumbis”, “GUMBIS.CO”, “we”, “us” and “our” refer to GUMBIS.CO. “You” and “your” refer to any person who visits our website, creates an account or purchases our products.

By accessing our website or placing an order, you agree to these Terms of Service.

1. Online Store Terms

You must be at least 18 years old or have permission from a parent or legal guardian to place an order through our website.

You must not use our website, products or services for any unlawful or unauthorised purpose.

You agree to provide accurate, current and complete contact, billing and delivery information when placing an order.

2. Products and Product Information

We make every effort to display our products, colours, images, descriptions, measurements and prices as accurately as possible.

Colours may appear slightly different depending on your screen, device settings and lighting conditions.

Product measurements are approximate and may vary slightly due to the manufacturing process.

We reserve the right to update product descriptions, pricing, availability and other website information without notice. Changes will not affect an order we have already accepted unless we contact you and you agree to the change.

3. Product Use and Sizing

Gumbis warm-up overalls are designed for dancers, gymnasts, cheerleaders and performers to wear before, between and after training, rehearsals, competitions and performances.

Customers are responsible for reviewing the product description, measurements and size guide before ordering.

Children should wear Gumbis products with appropriate adult supervision. Products must be kept away from open flames, heaters and other ignition sources.

4. Orders

Submitting an order does not automatically mean that we have accepted it.

We reserve the right to refuse, limit or cancel an order where:

• A product is unavailable.
• Payment cannot be authorised.
• Incorrect pricing or product information has been displayed.
• We reasonably suspect fraudulent or unauthorised activity.
• Delivery is unavailable to the supplied address.
• An order appears to have been placed for unauthorised resale.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled product.

An order is considered accepted when we send an order confirmation or dispatch confirmation.

5. Prices and Payment

All prices displayed on our website are in Australian dollars unless otherwise stated.

Prices include GST where applicable.

Shipping charges and any other applicable costs will be displayed at checkout before payment is completed.

Payment must be made in full at checkout using one of the payment methods available on our website.

By submitting payment information, you authorise us and our payment providers to process the payment associated with your order.

6. Discount Codes and Promotions

Discount codes must be entered at checkout and cannot generally be applied after an order has been placed.

Unless otherwise stated:

• Only one discount code may be used per order.
• Discount codes cannot be exchanged for cash.
• Promotions cannot be combined.
• Promotions may be changed or withdrawn at any time.
• Discount codes may exclude selected products, collections, pre-orders or sale items.
• Promotional offers are available only during the advertised promotional period.

All promotions remain subject to your rights under the Australian Consumer Law.

7. Pre-Orders

A pre-order is an order for a product that is not available for immediate dispatch.

Any estimated dispatch, arrival or delivery date provided for a pre-order is an estimate only. Delays may occur due to manufacturing, freight, customs, carrier delays or circumstances outside our reasonable control.

Where a significant delay occurs, we will provide an update using the contact details supplied with your order.

If an order includes both in-stock and pre-order items, the entire order may be held and shipped together unless otherwise stated or arranged with us.

8. Shipping and Delivery

We ship to the locations available at checkout.

Delivery timeframes are estimates only and do not guarantee delivery on a particular date.

We are not responsible for delays caused by postal carriers, customs authorities, severe weather, public holidays, incorrect delivery details or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if an order must be redirected or resent because incorrect or incomplete information was provided.

Once an order has been dispatched, delivery is managed by the relevant carrier. However, this does not affect any rights you may have under the Australian Consumer Law.

International customers are responsible for customs duties, import taxes and other local charges unless otherwise stated at checkout.

9. Easy 14-Day Returns

We offer easy 14-day returns for eligible change-of-mind purchases.

To request a return, contact us at hello@gumbis.co within 14 days of receiving your order.

To qualify for a change-of-mind return, the product must be:

• Unworn and unused.
• Unwashed.
• In its original condition.
• Returned with its original tags and packaging.
• Free from marks, makeup, odours, pet hair or damage.

For change-of-mind returns:

• The customer is responsible for return postage.
• Original shipping charges are not refundable.
• We recommend using tracked postage.
• The customer is responsible for the return parcel until it reaches us.
• Returns sent without prior approval may not be accepted.

We may refuse a change-of-mind return that does not meet these conditions.

This change-of-mind policy is additional to, and does not replace, your rights under the Australian Consumer Law.

10. Faulty, Damaged or Incorrect Products

Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a repair, replacement, refund or another remedy if a product is faulty, unsafe, significantly different from its description or otherwise fails to meet an applicable consumer guarantee.

Please contact hello@gumbis.co with:

• Your name and order number.
• A description of the issue.
• Clear photographs or videos showing the issue, where appropriate.

We may need to inspect or assess the product before confirming the appropriate remedy.

Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot legally be excluded under the Australian Consumer Law. Consumer guarantees apply automatically and are separate from any voluntary return period offered by GUMBIS.CO.

11. Sale Items

Sale items may only be returned for change of mind where our Returns Policy expressly allows it.

Customers retain all rights available under the Australian Consumer Law where a sale item is faulty, unsafe, damaged, incorrectly supplied or does not meet a consumer guarantee.

12. Order Changes and Cancellations

Contact us at hello@gumbis.co as soon as possible if you need to change or cancel an order.

We cannot guarantee that an order can be changed or cancelled once it has entered processing or has been dispatched.

Additional delivery charges may apply if a delivery address is changed after dispatch.

13. Product Availability

All products are subject to availability.

We may limit the quantities of products available for purchase or discontinue products without notice.

If a product becomes unavailable after you place an order, we will contact you and offer an appropriate alternative or refund.

14. Intellectual Property

All content on our website, including the Gumbis name, logos, product names, designs, photographs, videos, graphics, written content and website layout, is owned by or licensed to GUMBIS.CO and is protected by applicable intellectual-property laws.

You may view and print website content for personal, non-commercial use.

You must not reproduce, republish, distribute, modify, sell, copy or commercially exploit our content without our prior written permission.

15. Reviews and User-Generated Content

When you submit a review, photograph, video, comment or other content to us, you confirm that:

• You created the content or have permission to provide it.
• The content does not infringe another person’s rights.
• The content is not false, misleading, unlawful, abusive or offensive.

You grant GUMBIS.CO a non-exclusive, worldwide and royalty-free licence to reproduce, display, edit and share content that you voluntarily submit to us or tag us in for website, social-media and marketing purposes.

You may contact us at hello@gumbis.co to request that we stop using your content in future marketing materials.

16. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers, delivery companies, social-media platforms and website applications.

We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

Your use of a third-party service may be subject to that provider’s own terms and policies.

17. Website Availability and Security

We aim to keep our website secure, accurate and available. However, we cannot guarantee that access will always be uninterrupted, error-free or free from harmful components.

We may suspend, update, modify or discontinue parts of the website for maintenance, security or operational reasons.

You must not:

• Attempt to gain unauthorised access to our website or systems.
• Introduce viruses, malware or harmful code.
• Interfere with the operation or security of the website.
• Use automated systems to copy or extract website content without permission.

18. Privacy

We handle personal information in accordance with our Privacy Policy and applicable privacy laws.

Our Privacy Policy explains how we collect, use, store and disclose personal information and how customers can contact us regarding their information. A privacy policy should clearly explain how an organisation handles personal information.

Please review the separate Privacy Policy available on our website.

19. Disclaimer

We provide our website and its content for general information and shopping purposes.

While we make reasonable efforts to keep information accurate, we do not guarantee that all website content will always be complete, current or free from errors.

You are responsible for reviewing product descriptions, measurements, sizing information and care instructions before purchasing or using a product.

20. Limitation of Liability

To the maximum extent permitted by law, GUMBIS.CO is not liable for indirect, incidental, special or consequential loss arising from your use of our website or products.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot legally be excluded.

Where our liability can lawfully be limited, it will be limited to the extent permitted under applicable law.

21. Indemnity

To the extent permitted by law, you agree to compensate GUMBIS.CO for reasonable loss, damage or costs arising from:

• Your unlawful use of our website.
• Your breach of these Terms.
• Your infringement of another party’s rights.

This section does not apply to the extent that the loss was caused or contributed to by GUMBIS.CO.

22. Changes to These Terms

We may update these Terms from time to time.

The current version will be published on our website with the date it was last updated.

Changes apply from the date they are published and will not retrospectively alter orders already accepted unless required by law or agreed with you.

23. Severability

If any section of these Terms is found to be invalid or unenforceable, that section will be removed or limited to the minimum extent required.

The remaining sections will continue to apply.

24. Governing Law

These Terms are governed by the laws of Queensland, Australia.

You and GUMBIS.CO submit to the courts with jurisdiction in Queensland, subject to any rights you may have under applicable consumer law.

25. Contact Us

For questions about these Terms of Service, please contact:

GUMBIS.CO
Email: hello@gumbis.co
Website: www.gumbis.com
Address: 142 Eastlake Street, Carrara QLD 4211, Australia